Refund policy

Return & Refund Policy

Effective Date: August 10, 2026

At Bluegrr, we want you to be satisfied with your purchase. If you are not completely happy with your order, we’re here to help.

Returns

We accept returns within 7 days of the date of delivery.

To be eligible for a return:

The item must be unused, unworn, and in its original condition.
The item must be returned with its original packaging and tags (if applicable).
Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items are not eligible for return:

Items that have been used, washed, or damaged after delivery.
Products purchased during clearance or final sale promotions.
Customized or personalized products.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved:

Refunds will be processed to the original payment method.
The refund may take 5–10 business days to reflect, depending on your bank or payment provider.

Shipping charges (if any) are non-refundable unless the return is due to a damaged, defective, or incorrect item sent by us.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or refund after verification.